Recent Why SERVPRO Posts

What is the Smartest Way to Approach Water Damage in Waterbury?

7/27/2020 (Permalink)

Close-up Photo Of Flooded Floor In Kitchen From Water Leak SERVPRO of Waterbury is on your side when you need quality water damage restoration.

SERVPRO Has Water Damage Restoration Techniques That Are Second-to-None – Let Us Take Care of Your Waterbury Property

Any unwanted water infiltrating your interior can become a real problem for both your structural materials and belongings. Prompt action is vital to lessen the loss and cut back on the amount of time that your family gets disrupted. SERVPRO has the techniques and workforce to handle your water restoration needs to ensure your Waterbury interior is back to normal as quickly as possible.

At SERVPRO, we take the time to carefully analyze each water loss event we are called to so that we can put the best methods and equipment to work. When it comes to water damage restoration in Waterbury, we use best practices to get the water out, including:

•    Pumping and extraction
•    Air movement and evaporation
•    Dehumidification

We know that interior water damage can come from a variety of sources. We are available to assist when you are faced with:

•    Malfunctioning appliances
•    Broken or leaking pipes
•    Storm flooding
•    Overflowing toilets
•    Sewage backups, and more

Our processes include the following steps:

•    Water Extraction – We remove all standing water from the loss zone.
•    Controlled Demolition and Disposal – While we work to salvage whenever possible, any materials damaged beyond repair get entirely removed and disposed of properly.
•    Structural Drying – Our skilled IICRC-certified technicians dry out the structure while using a powerful combination of air movers and dehumidifiers.
•    Mold Prevention – All surface areas must be thoroughly disinfected to help inhibit the onset of mold.
•    Rebuilding and Restoring – We take the time to ensure the affected area gets rebuilt to preloss condition, so everything is “Like it never even happened.”

SERVPRO of Waterbury is on your side when you need quality water damage restoration. Why call our team at (203) 757-5050? Because we have crews ready to go 24/7 to handle all your emergency restoration service needs.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/20/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Waterbury, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Waterbury today at (203) 757-5050 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Clearing Germs and Bacteria from Your Waterbury Store

5/5/2020 (Permalink)

close up of virus cells on a blue background SERVPRO professionals offer cleaning services, including the removal of biohazard contaminants.

Waterbury Businesses May Require One of Two Types of Cleaning

Essential Businesses that remain open may need to perform proactive cleaning on touch-point surfaces, using disinfectants on a frequent basis. Businesses that are closed may require deep cleaning in preparation for re-opening.

SERVPRO of Waterbury Serves Your Proactive Cleaning Requirements

Our professional cleaning services can fulfill both types of cleaning needs. Our crews can supplement in-house programs and even work after regular business hours to perform deep cleaning for Waterbury establishments that are open for business.  For companies that are currently closed, we can assist you with structural cleaning to make your place truly shine. If returning customers see visible dirt and grime it could cause them to worry about the “health conditions” of your location.

SERVPRO of Waterbury provides an elevated level of service. We say that because our dedicated technicians have earned IICRC certifications and have years of experience in performing environmental cleaning where there is a potential for the spread of disease. Always with sewage cleanup, mold remediation, or trauma scene cleaning we working in the presence of bloodborne pathogens or other biological material that can be harmful to human health. The cleaning protocols for the current pandemic are virtually the same ones we have always used. That’s why we say with confidence, we offer exceptional proactive cleaning for the pandemic. 

  • SERVPRO technicians are trained and practiced in the use of proper PPE
  • We know how to follow recommendations from the CDC
  • We apply EPA registered disinfectants (hospital-grade)
  • Our crews are equipped with commercial applicators, electric sprayers, etc.
  • Our workforce is available to work 24/7
  • Specialized services for specific locations

Have Questions? Please give our SERVPRO of Waterbury team a call today to help at (203) 757-5050.

To learn more about Waterbury, click here

Disclaimer: Advice from the medical and scientific community regarding how to deal with the coronavirus is based on present knowledge, which is subject to change as the situation continues to develop. There can be no assurance that disinfectants alone will be adequate to fully eliminate the virus. We are not physicians or infectious disease professionals. Consult your medical professionals for individual medical advice.

Why We Are The Best Choice In Waterbury After A Flood

3/13/2020 (Permalink)

A flooded basement in this home The stormwater flooded the basement of this house. We had the equipment to extract the stagnant water swiftly.

Comprehensive Repair and Restoration for Flooded Waterbury Homes

Flooding is a situation that can significantly impact Waterbury homes, threatening not only the structural integrity of construction materials but also the quality of air inside the property and the cleanliness of your home. After widespread flooding occurs in the area, restoration companies are likely to pop up everywhere, offering focused services ranging from water removal to drying or decontamination. Subcontracting out individual aspects of restoration and recovery after a flood can become undeniably expensive, but our SERVPRO team can help.

Unlike many others that you might have seen, our professionals can offer a comprehensive approach for recovering flood damage in Waterbury homes. We can oversee the restoration of a home in the area from the initial scoping of the work to get done through handing off the project to our immediate construction partners in the region, Connecticut Reconstruction Services (CRS.) Each phase of this restoration process that we seamlessly transition to can help to reduce total property loss and overall costs when the work completes.


Water removal is a vital element of any flood damage restoration project. Regardless of contamination threats or not, removing surface water can reduce the penetration and saturation of exposed materials to better protect them against migrating flood effects. We can utilize vital tools like:

  • Gas-powered submersible pumps
  • Wet vacuums


Evaporative drying techniques can help our SERVPRO professionals to get a handle on the moisture and saturation of affected surfaces, contents, and structural elements in your house. Many tools are involved in this process as well, including:

  • Air movers
  • Dehumidifiers
  • Positive pressure systems
  • Drying mats


Before we hand off your home to CRS following the completion of our mitigation processes, we can determine where controlled demolition is necessary. By completing these steps before reconstruction begins, we can save you time and money on this step following immediately afterward.

Flooding can be destructive and overwhelming for your house, but our SERVPRO of Waterbury team can offer a full-service approach that ushers your property through nearly every stage of restoration. Give us a call anytime that you need it at (203) 757-5050.

See more about Waterbury.

We Are The Right Choice In Waterbury Water Damage Restoration

1/11/2020 (Permalink)

Carpet in a home soaked by water damage Our water damage specialists are ready to respond 24/7 and we have the equipment and training to make it “Like it never even happened.”

Eliminating Home Office Flood Damage in Waterbury

Working at home presents unique challenges for both small business owners and sole proprietors. Not only is it necessary to maintain your home, but it is also crucial to ensure that your work materials are safe from disaster when it occurs. However, disasters are not always so predictable, and flooding, in particular, can wreak havoc on documents, electrical appliances, and furniture.

If your Waterbury home office requires emergency response flood damage mitigation, certified SERVPRO technicians are just a phone call away from extracting floodwaters and restoring your home to a preloss condition. This crew works closely with property owners and insurance adjusters to ensure that the cleanup and restoration addresses their needs while maximizing safety for occupants. Because flooding can bring in microbes and other contaminants, technicians work carefully to eliminate these and ensure that structures are sanitary once more.

Faster To Any Size Emergency

With disasters like flooding, delaying is not an option. That is why SERVPRO has over 1,700 US and Canadian franchise locations that are owned by local community members. This crew is available 24/7, even during holidays, and can respond to disasters quickly with pre-stocked service vehicles and production trailers. We provided full-service cleanup and flood damage restoration through complete build backs of structurally or cosmetically damaged properties.

How SERVPRO Mitigates Flood Damage

One of the most crucial parts of restoring any home office is the salvaging of documents and devices that are needed for the business to run correctly. SERVPRO technicians receive training in both document drying and restoration, as well as electronics drying and cleanup. While many porous surfaces, like carpet and curtains, may need to be removed to prevent contamination to the structure, electronics and documents can often be successfully cleaned and restored. 

Most document drying methods that SERVPRO uses involve sublimation — that is, the changing of matter from a solid to a gas. Lyophilization or cryodesiccation are terms used to explain this method. Many drying methods involve freezing your papers to prevent water from further warping or staining them. Because floodwaters are also such a sanitary concern, SERVPRO uses a gamma irradiation process to destroy microbes and successfully sterilize documents. They can also digitize your photos and documents so that you always have access to copies in the event of a loss.

SERVPRO of Waterbury strives to provide the community with service that is Faster To Any Size Disaster. For disaster cleanup that you can count on, call (203) 757-5050 today.

See more about Waterbury.

Our Swift Response Will Save Your Waterbury Home

10/26/2019 (Permalink)

home after being restored We’re Faster to Any Size Disaster!

Giving Waterbury Residents in Need of Restoration Services the Opportunity to Act Decisively

Home emergencies require care and attention to get your property back to its best. Our company invests both time and resources into restoration services. We provide our technicians with the equipment they need to get the job done. In return, they commit themselves to gain nationally recognized qualifications as well as bringing passion and enthusiasm to each job. As a specialist restoration company, we can also help you with biohazardous waste cleanup and asbestos abatement. Whatever your disaster, we are on hand to get your Waterbury property back to the way it was pre-damage.

Enlisting professional restoration services after fire damage in your Waterbury home can reduce the stress and time-consuming nature of home emergencies. It is vital to reach out to SERVPRO as quickly as possible to ensure your home has the best chance of a full restoration. High temperatures can cause finishes on floorboards, appliances, walls, tiles, and ceilings to melt. Exposed surfaces like this are more likely to sustain permanent damages, which is why acting at the earliest opportunity is essential.

One area that Waterbury residents can benefit from SERVPRO restoration services is odor control. Materials that burn during a fire release toxins which can quickly become odorous. These malodors are especially prevalent in melting plastics, but all types of fire produce an unpleasant reminder of the event. We have nationally accredited odor control technicians (OCT) who can perform restoration of both the property and your indoor air quality.

Hot smoke is naturally attracted to cooler surfaces. It is common for the most significant buildup of odor, causing deposits to be located in cavities and crevices like draws, ventilation systems, and ceiling light fittings. High-pressure fires can force odors deeper into materials exacerbated the odor issue. It is virtually impossible to locate and clean all sources of odor in your Waterbury home. However, SERVPRO crew members can perform full deodorization using foggers, pellets, and spray-on solvents to remove unpleasant, lingering smells.

While many homeowners dread the appearance of mold, the fundamental aspects of remediation do not need to be a costly expense. Like all living things, mold needs water, food supply, and temperature to survive. When tackling mold damage in your Waterbury home, it is essential to remove, manage, or replace these three factors to prevent reoccurring issues. Enlisting the help of a qualified SERVPRO remediation expert can limit the harm-causing aspects of microbial growth on your home and contents.

To remove the water supply and stop mold coming back, we first need to understand why it was able to grow in the first place. SERVPRO can trace the appearance of fungi back to its source, temporarily removing physical barriers like drywall, floorboards, or furnishings along the way. Most commonly, the source of moisture comes from a slow leak or inadequate insulation in some areas of the property. Shutting off the source of moisture can ensure that mold does not return after cleaning, and removal is complete.

The next step in the restoration services is to remove and dispose of infested materials. Microbes spread quickly and, being microscopic, are invisible to the naked eye. Porous materials are especially vulnerable to microbial infestation, which can include sections of the drywall as well as insulation. The safest bet is to remove these materials entirely and replace them. These actions are typically inexpensive but can go a long way in reducing mold remediation expenses in the long run.

There is a difference between removing moisture from a property and drying it. Water removal only covers the visible signs of water damage in your Waterbury home but does nothing to prevent materials or contents from absorbing moisture. SERVPRO restoration services employ the correct drying techniques you need to ensure that water-incidents are dealt with comprehensively at the time. Failure to address the whole of the issue can cause any number of issues further down the line, including mold growth.

Proper drying techniques use psychrometrics to encourage evaporation while controlling humidity and condensation. SERVPRO trucks are stocked with rapid-air moving devices, dehumidifiers as well as heavy-duty extraction equipment. However, most relevant to a water restoration technician are the moisture sensors, meters, and hygrometers. This equipment all provide psychrometric readings and allow SERVPRO technicians to take a scientifically accurate reading of the drying process in real-time.

Faster drying times are reachable by manipulating temperature, air movement, and humidity. We can apply this approach to your Waterbury home in two distinct ways. The first is by natural air currents, achieved by opening windows and airing materials. The second is by creating a controlled environment and using equipment to create airflow temperature and dehumidification artificially. These are known as open and closed system drying techniques. A SERVPRO technician is trained to understand which is more appropriate to use in any given situation. By applying the correct method, we can significantly reduce the stress and inconvenience of water-incidents while ensuring the expected outcome is met.

An adverse weather event can result in severe storm damage to your Waterbury home. Often, residents need to bring in general contractors to reconstruct particular areas of damage. As a restoration service, our role at SERVPRO is to prepare your home so that general contractors can complete their jobs. By doing so, we ensure that you can return to a safe and secure property as quickly as possible.

Our first duty is to perform scoping tasks that can spot potential hazards like loose wiring or a weakened structure. During the scoping phase, SERVPRO technicians can assess your flooring to see if it has become waterlogged or weakened, remove debris, and restore power to the property. If windows or doors are broken, we can put up emergency boarding to secure the property and prevent trespass. It is common during scoping for technicians to take note of any emergency mitigation tasks that could reduce or limit your losses.

Mitigation tasks revolve around slowing or stopping potential losses by acting quickly to remove the source of damage. We may set up a drying zone in certain areas to reduce the likelihood of secondary water or mold damage. The carpets of your Waterbury home may benefit from preliminary cleaning and covering. In some cases, we may need to remove hazardous waste. In prepping the property, SERVPRO can help to speed up the process of repair and significantly reduce the claims expense of these unexpected events.

By reaching out to a professional restoration service, you gain the ability to take back control of unpredictable and debilitating situations. For water, mold, storm, or fire damages, contact SERVPRO of Waterbury at (203) 757-5050.,_Connecticut

SERVPRO Experts Have The Training And Experience In Cheshire

10/10/2019 (Permalink)

Two of our technicians putting contents back on shelves in a family room We return contents that are cleaned at our facility exactly where they came from. We utilize our CCIS Contents Claim Inventory Service to tag items.

Common Hard-to-Reach Places That Require Water Removal in Cheshire Homes

One of the worst things about water damage in a house is the fact the water runs quickly and winds up in hard-to-reach areas. Pipe breaks in walls, under cabinets, or ceilings all leave challenges for the cleanup.

Water removal in Cheshire homes comes in many forms. The first action SERVPRO technicians perform is locating the water loss areas in the house. They use state-of-the-art moisture detection equipment that allows them to "see" behind walls and under floors to determine areas of water migration.

Challenging Places for Kitchen Water Extraction

The average residential kitchen has numerous places for water damage to occur. Supply lines to the dishwater, refrigerator, and sinks have failures and cause water loss. When water is under built-in cabinets, or technicians find moisture behind baseboards, they remove any structural materials as needed, so the extraction wands reach the water quickly.

Second Story Water Loss Situations
Whenever there is an in-home flood occurring on an upper level, there is always the danger of water damage within the floor joists or the space between floors. Technicians carefully scope the area to confirm the presence of moisture and, if needed, drill weep holes in the ceiling below to allow for both drainage and airflow.

Specialized Drying

Drying a property is far more than setting up fans and pointing them in the direction of wet areas. SERVPRO technicians utilize the power of centrifugal air movers and use them in tandem with different types of dehumidification equipment, chosen by the evaporative qualities of the surface. For example, hardwood flooring has low evaporation and works best with desiccant dehumidification.

Drying mats work well over weep holes as well as hardwood floors and subfloors to ensure complete dryness. Technicians set up traditionally tricky areas to dry, such as wall cavities with equipment such as the Injecti-Dry, which forces air into the small spaces to dry it as fast as possible.

When your home needs water removal and restoration services, contact SERVPRO of Waterbury at (203) 757-5050. The technicians use their extensive training and experience to return your home to its preloss condition "Like it never even happened."

See more about Cheshire.

Our Fast Response Will Save Your Home In Waterbury

8/31/2019 (Permalink)

Fire line in front of a destroyed home Give us a call today at (203) 757-5050.

An Experienced Response Limits Costs Of Restoration In Waterbury

Every restoration company can claim to be the best or the most experienced, and you should never entrust your Waterbury home or business to just anyone. It’s always wise to ask around and do your homework, especially with the possibility of disasters like fires, always just around the corner. Having experience in your corner when addressing the fast-spreading effects of fire loss is invaluable, and ultimately, can save you a considerable amount of money and time.

Choosing the best professionals for the job often goes beyond the team that can offer you recovery solutions for fire damage in Waterbury properties. Now, you are looking for credentials and expertise that is not available with every business and restoration outfit in the area. We know that we earn our reputation every day by sending out the best professionals available to represent the SERVPRO brand and the work it does. Here are several things you can expect from our professionals responding to a fire loss in your house:

    •    Years of Experience – With decades of combined experience, we have the talented staff of recovery specialists available to help no matter when disasters strike your property.

    •    Extensive Training – Every one of our technicians must pursue accreditation through the Institute of Inspection Cleaning, and Restoration Certification (IICRC) in facets of fire recovery. We have Fire & Smoke Restoration Technicians (FSRT), Odor Control Technicians (OCT) and Water Restoration Technicians (WRT.)

    •    Equipment Expertise – There is no use in having the state-of-the-art equipment that our professionals use daily without the experience and continued education to use them properly. Each of our specialists on the fire recovery team can showcase their modern technology and equipment to help, beginning the moment we first arrive.

    •    Established Insurance Relationships – We have a mutual trust established with nearly every insurance provider within our region. This connection should help to expedite claims and to meet the changing demands of your insurance provider.

You always have a choice in what team comes to help when flood losses occur, and if you choose our SERVPRO of Waterbury team, you are investing in experience and knowledge when every minute counts. We’re Faster to Any Size Disaster. Give us a call today at (203) 757-5050.

For more about Waterbury click here.